Overview: Decoratus Canada is dedicated to providing high-quality wood decor products for all your event needs. We deliver across Canada, offering a smooth and reliable shipping experience for our customers.

Shipping Locations: We currently ship only within Canada. If you are an international customer, please reach out to us at info@decoratus.ca for more information on potential delivery options.

Processing Times:

• Standard Orders: Orders are typically processed within 1-3 business days.
• Customized Orders: Orders with custom designs may require additional processing time, typically 5-7 business days depending on the complexity of the design.

Shipping Costs: Shipping charges are calculated in real time during the checkout process based on your location and package size, using third-party shipping tools. This ensures that you receive the most accurate shipping rates for your order.

Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow your shipment on our carrier’s website.

Lost or Damaged Packages: If your order arrives damaged or is delayed, please contact us at [insert contact email] within 14 days. We will help resolve the issue, whether it’s through a replacement or a refund, as applicable.

Contact Us: For any questions or concerns about our shipping policy, please contact us at info@decoratus.ca or +1 647 640 2272.

Thank you for choosing Decoratus Canada for your event decor needs!