Terms and Conditions

Last Updated: 31.10.2024

Welcome to shop.decoratus.ca. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read these terms carefully before making a purchase or using our website. If you do not agree with any part of these Terms and Conditions, please do not use our site.

1. Website Use

By using our website, you confirm that you are at least 18 years of age, or have the permission of a parent or guardian, and are capable of entering into a binding contract. You agree to use our website for lawful purposes only and not to use it in any way that may impair the performance, corrupt the content, or interfere with other users’ access.

2. Products and Descriptions

We strive to provide accurate information about our products, including descriptions, dimensions, and photos. However, please note:

  • Natural Variations: Our products are made from wood, which may result in unique variations in color, grain, and texture. These natural variations are not considered defects.
  • Product Availability: All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.
  • Final Sale: All sales are final, and we do not accept returns or exchanges. Please refer to our Return Policy for further details.

3. Orders and Payments

By placing an order, you agree to:

  • Provide accurate information, including your full name, address, and payment details.
  • Acknowledge that once an order is confirmed and payment is processed, it cannot be canceled.
  • Authorize us to charge your payment method for the total amount of your order, including taxes and shipping.

a) Pricing and Taxes

  • Prices are listed in CAD and are subject to change without notice.
  • Applicable taxes will be calculated and added at checkout based on your location.

b) Shipping

  • Shipping fees and estimated delivery times will be provided at checkout. We are not responsible for delays caused by carriers or unforeseen circumstances.

4. Damage and Claims

We inspect every product carefully before shipping to ensure it meets our quality standards. However, if you receive a product that is damaged in transit, please contact us within 24 hours with photos of the item and packaging. We will assess the claim and, at our discretion, may offer a replacement or store credit.

5. Intellectual Property

All content on our website, including images, text, graphics, logos, and design, is the property of Decoratus Canada Crop. and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written permission.

6. User Conduct

You agree to use our website responsibly and not engage in any activity that could damage, impair, or interfere with our website’s functionality or the experience of other users. Prohibited activities include:

  • Attempting to gain unauthorized access to our website or systems.
  • Engaging in fraudulent activity or providing false information.
  • Uploading malicious content, including viruses or harmful code.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Shop.decoratus.ca is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
  • We are not responsible for any damage resulting from improper handling or care of our wood products after they are received.
  • In all cases, our liability is limited to the purchase price of the item in question.

8. Disclaimer of Warranties

Our website and all products are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the website will be error-free, secure, or uninterrupted.

9. Indemnification

By using our website, you agree to indemnify and hold shop.decoratus.ca, its employees, affiliates, and agents harmless from any claims, losses, liabilities, or expenses, including reasonable legal fees, arising from your use of our website, your violation of these terms, or any unlawful activity conducted by you.

10. Third-Party Links

Our website may contain links to third-party websites for convenience. We do not endorse, control, or assume responsibility for these external sites and recommend reviewing their policies before engaging with them.

11. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in our Privacy Policy.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes constitutes acceptance of the new Terms and Conditions.

13. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Decoratus Canada Corp.
Email: info@decoratus.ca
Address: 3640 Weston Rd Unit 9, North York, ON M9L 1W2, Canada

Phone: +1 647-640-2272